We prioritize exceptional customer service

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Check out our frequently asked questions page for our full list of most common queries.


Contact Us

At Hikyskin, we value your opinions and needs. If you have any questions, suggestions or need further assistance, please feel free to contact us. We are committed to providing timely responses and aim to get back to you within 24 hours.

We’re available to support you via: 

  • Email: service@hikyskin.com
  • Company: Nseven Technology Co., Limited
  • We strive to answer your questions within.:24 hours

Customer service chat hours: 

  • Monday - Friday :  8am -6pm EST
  • Now available in English.

Please kindly note:
During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.

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We are here to help

For general inquiries or questions regarding sales or press, please leave your contact information below and we will get back to you as soon as possible.